How Konnie handles household data.

Data Konnie may collect

Depending on what you use, Konnie may process:

• account details such as email address, authentication identifiers, display name, app account status, and subscription entitlement status;
• household details such as household name, invite status, membership, member display names, region, currency, and app settings;
• household content such as budgets, categories, spending records, receipt totals and line items, notes, lists, reminders, events, spaces, household records, activity history, and audit-style change records;
• receipt scan information, including receipt photos, text read from receipts, corrected line labels, totals, merchant information, and review notes where receipt scanning or scanner reporting is used;
• support, feedback, and problem report messages, including optional contact details if you choose to provide them;
• content-free usage and reliability metrics where enabled, such as feature keys, app version, platform, optional feature toggle state, and hashed install identifiers;
• device, notification, crash, update, and security information needed to operate and protect the service.

How Konnie uses data

Konnie uses data to provide the app and keep the household picture working. This includes account access, household sync, spending and planning tools, receipt review, notifications, support, bug investigation, scanner improvement, subscription checks, abuse prevention, legal obligations, and product improvement.

Receipt photos become review drafts. Konnie may suggest or organise receipt lines, but users should check and edit receipt drafts before saving.

We do not sell your household information, receipts, or identifiable household data as part of Konnie's normal product model.

Household documents and vehicle records

Household Documents is optional. When used, record details and photos are end-to-end encrypted for approved phones. Titan Arch stores encrypted copies and limited transfer metadata, but does not receive the document keys or readable document content.

A household-managed record is available to approved household phones. A record assigned to a primary owner uses a separate key issued only to that owner's approved phones; other household members cannot open its current synced copy.

Removing access blocks future transfer but cannot erase information already viewed, downloaded, photographed or copied while access was authorised. If every phone able to open a record is lost, that record may be unrecoverable. Keep another secure copy of essential documents.

Konnie does not determine legal ownership or mediate household or relationship disputes. Review household membership, record ownership and approved phones promptly when circumstances change.

These practical limits do not remove Titan Arch's responsibility for operating and securing the service in line with its legal obligations.

Read the Household Documents security and privacy statement.

Receipt scanner improvement

Receipt scanner improvement sharing is optional and starts switched off on each app install.

If you switch it on, or manually report a receipt problem, the shared example may include the receipt photo, text read from it, corrected item names and amounts, retailer and total information, app and device details, and information needed to investigate the scan.

Receipts can contain payment, loyalty or other identifying fragments. Konnie tries to keep non-basket information out of the saved review draft, but this filtering is not guaranteed. Shared receipt examples are therefore handled as private household-linked data and used only for support, security and receipt-scanner improvement.

Who data may be shared with

Konnie data may be shared with:

• active members of your household for household-visible features;
• trusted service providers who help operate Konnie, such as sign-in, hosting, storage, notifications, app distribution, support, and issue handling;
• app stores and payment processors for subscription and entitlement checks;
• authorised Titan Arch people and systems where needed for support, security, scanner improvement, and product reliability;
• professional advisers, regulators, courts, law enforcement, or public authorities where required or permitted by law.

At launch, Konnie expects to use trusted providers for sign-in, hosting, storage, notifications, app distribution, support, and on-device receipt text recognition. No third-party AI provider is part of the production app data path at launch.

Retention

Konnie keeps personal data for as long as needed to provide the app, maintain household history, support subscriptions, resolve support issues, improve scan technology, meet legal obligations, and protect the service.

• Account and household data is kept while the account or household is active, unless deletion, legal, security, dispute, accounting, or household-history reasons apply.
• Encrypted Household Documents record details remain while active or archived. Removing an attachment requests deletion from active service storage, while downloaded copies and normal backup retention cannot always be recalled immediately.
• Shared receipt scan examples may be kept for up to 24 months for support, scanner improvement, quality testing, and common receipt wording improvements.
• Support, feedback, and user report messages may be kept for up to 24 months after the last action on the report.
• Basic usage metrics, where stored, may be kept for up to 12 months. Aggregated or de-identified feature statistics may be kept for longer.
• Billing, subscription, tax, and accounting records may be kept for the period required by law.

Export, correction, deletion, and rights

Konnie is designed so household data can be exported. The app supports CSV export for household spending, receipt lines, and activity where available. You can also contact Titan Arch about access, correction, export, or deletion requests.

If you are part of a shared household, deleting your account may not delete household content created by other members or records that the household still needs for shared history. Some data may also need to be retained for legal, accounting, security, dispute, or household-history reasons.

Archiving a Household Documents record is not deletion. Removing an attachment requests deletion of its encrypted copy from active service storage, but cannot remove copies already downloaded to approved phones.

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or request portability of your personal data, and to withdraw consent where processing is based on consent.

Request account or data deletion

For UK users, you can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint. Please contact us first if you can, so we have a chance to resolve the issue.

Contact

For privacy, export, correction, deletion, support, or website requests, email:

support@titan-arch.com

The email button starts a privacy request subject line so it can be routed quickly.