How Konnie handles household data.

Data Konnie may collect

Depending on what you use, Konnie may process:

• account details such as email address, authentication identifiers, display name, app account status, and subscription entitlement status;
• household details such as household name, invite status, membership, member display names, region, currency, and app settings;
• household content such as budgets, categories, spending records, receipt totals and line items, notes, lists, reminders, events, spaces, activity history, and audit-style change records;
• receipt scan data, including receipt photos, recognised text, corrected line labels, scan diagnostics, totals, merchant information, and review notes where receipt scanning or scanner reporting is used;
• support, feedback, and problem report messages, including optional contact details if you choose to provide them;
• content-free usage and reliability metrics where enabled, such as feature keys, app version, platform, optional feature toggle state, and hashed install identifiers;
• device, notification, crash, update, and security information needed to operate and protect the service.

How Konnie uses data

Konnie uses data to provide the app and keep the household picture working. This includes account access, household sync, spending and planning tools, receipt review, notifications, support, bug investigation, scanner improvement, subscription checks, abuse prevention, legal obligations, and product improvement.

Receipt photos become review drafts. Konnie may suggest or organise receipt lines, but users should check and edit receipt drafts before saving.

We do not sell your household information, receipts, or identifiable household data as part of Konnie's normal product model.

Receipt scanner improvement

Receipt scanner improvement sharing is optional and starts switched off for each app install. You can choose to turn it on, and you can change that choice later in the app.

If scanner improvement sharing is on, or if you manually report a receipt scanner issue, Konnie may send a scanner package to Titan Arch. That package may include receipt images, recognised text, line positions, corrected receipt lines, merchant and total information, app version, device details, and scanner troubleshooting details.

We use scanner packages to investigate scanner problems, improve receipt reading, learn retailer-specific receipt wording, and test future scan improvements. Receipt packages are treated as private household-linked data, not anonymous data.

Who data may be shared with

Konnie data may be shared with:

• active members of your household for household-visible features;
• trusted service providers who help operate Konnie, such as sign-in, hosting, storage, notifications, app distribution, support, and issue handling;
• app stores and payment processors for subscription and entitlement checks;
• authorised Titan Arch people and systems where needed for support, security, scanner improvement, and product reliability;
• professional advisers, regulators, courts, law enforcement, or public authorities where required or permitted by law.

At launch, Konnie expects to use trusted providers for sign-in, hosting, storage, notifications, app distribution, support, and on-device receipt text recognition. No third-party AI provider is part of the production app data path at launch.

Retention

Konnie keeps personal data for as long as needed to provide the app, maintain household history, support subscriptions, resolve support issues, improve scan technology, meet legal obligations, and protect the service.

• Account and household data is kept while the account or household is active, unless deletion, legal, security, dispute, accounting, or household-history reasons apply.
• Receipt scanner reports and training packages may be kept for up to 24 months for support, scanner improvement, quality testing, and retailer-specific receipt wording improvements.
• Support, feedback, and user report messages may be kept for up to 24 months after the last action on the report.
• Basic usage metrics, where stored, may be kept for up to 12 months. Aggregated or de-identified feature statistics may be kept for longer.
• Billing, subscription, tax, and accounting records may be kept for the period required by law.

Export, correction, deletion, and rights

Konnie is designed so household data can be exported. The app supports CSV export for household spending, receipt lines, and activity where available. You can also contact Titan Arch about access, correction, export, or deletion requests.

If you are part of a shared household, deleting your account may not delete household content created by other members or records that the household still needs for shared history. Some data may also need to be retained for legal, accounting, security, dispute, or household-history reasons.

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or request portability of your personal data, and to withdraw consent where processing is based on consent.

For UK users, you can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint. Please contact us first if you can, so we have a chance to resolve the issue.

Contact

For privacy, export, correction, deletion, support, or website requests, email:

support@titan-arch.com

Use "Privacy request" in the subject if your message is about personal data or household data rights.